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Hello ,
We're sorry to inform you that we cannot continue your ID verification process until we receive a Proof of Address from you. However, don't worry! As soon as we receive your documents, we will continue the verification process.
Here are some tips to help you update your documents correctly:1. Accepted documents are-utility bill (e.g.water, heating, telephone,internet),-bank statement,-insurance letter,-official government document,-municipality registration,-and other similar quality documents.
2. Name & address info should match your details.
3. The document is recent(max 90 days from issuance).
4. The document should be in one of these formats: PNG, JPG, or PDF