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Hello ..........,
Thank you for bringing this to our attention. I'll definitely look into it and make sure to help you with your concern. It must be really frustrating not being able to verify even though you are already trying to send the code to your device multiple times already.
Issues like this tends to affect our user experience and we do sincerely apologize that your experience is less than 100%!
Good news! since you're important to us, at this time we have waived the verification process for your ySense account. We may ask for verification in the future, but for now we have bypassed this for your account.
Looking forward to your response. Thank you for being a valued member.